CASE STUDY – PROPERTY & ASSET MANAGEMENT

 

Riverplace Tower – Jacksonville, Florida

The Challenge

Riverplace Tower is a 430,000 square foot iconic high-rise office building in downtown Jacksonville. It had previously been owned and operated by a high net worth family for over 20 years. Neither asset or property management were their core business and complacency
had taken over.

Our Solutions
    • + Evaluated and re-staffed the asset
    • + Established institutional quality management practices.
    • + Vetted and hired new, value-added vendors

Once we regained control of the asset, we immediately identified an opportunity to appeal the real estate tax assessment. We successfully decreased the tax liability by $200,000 or 26%. We were also able to retroactively go back one year and receive additional credit.

With our volume purchasing, we reduced property insurance by $81,000 or 55%.

We negotiated an early termination with a subpar food vendor in the main lobby. This opened up an opportunity to attract a more
desirable full service restaurant to compliment the building. We also started a food truck program that has turned the building into a
destination and driven more people into the area.

The Results

15% Increase
(or 71,600 sq. ft.) to building’s occupancy in the first 12 months

12% Decrease
(0r $530,000) in Operating Expenses

+ We have successfully rebranded the building and created a more appealing and broker-friendly asset. With our handson
approach, we have initiated tenant events, hosted concerts and organized giveaways.

This is an example of creating value through effort and results through action.